Qulity Management In Libraries
Book Details
- Book Name: Quality Management in Libraries
- Author: K. C. Dabas
- Publisher: Ess Ess Publication
- ISBN: 9788170005483
- Year of Publication: 2008
- Language: English
- Pages: 272
- Binding: Hardbound
About the Book
Quality Management in Libraries is a comprehensive guide to implementing Total Quality Management (TQM) principles in library systems. The book explores the essential elements of quality management, quality audits, and strategic approaches required for delivering effective library services. It also discusses marketing strategies for libraries in the changing information environment and emphasizes the role of human resource management in maintaining service quality. Designed for librarians, information professionals, and students of library and information science, this work serves as a practical reference for improving library performance and user satisfaction.
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Description
Book Details
- Book Name: Quality Management in Libraries
- Author: K. C. Dabas
- Publisher: Ess Ess Publication
- ISBN: 9788170005483
- Year of Publication: 2008
- Language: English
- Pages: 272
- Binding: Hardbound
About the Book
Quality Management in Libraries is a comprehensive guide to implementing Total Quality Management (TQM) principles in library systems. The book explores the essential elements of quality management, quality audits, and strategic approaches required for delivering effective library services. It also discusses marketing strategies for libraries in the changing information environment and emphasizes the role of human resource management in maintaining service quality. Designed for librarians, information professionals, and students of library and information science, this work serves as a practical reference for improving library performance and user satisfaction.
